28th February Road
(near Independence Square)
Mon - Fri 8.00 - 17.00
Sat & Sun CLOSED



Chief Manager


Richard Appiah Otoo is responsible for providing Strategic and Technical leadership for the Operations and maintenance of Ghana Water Company Limited’s Systems and Assets. Before assuming the role of Chief of Operations in 2022, he was the Chief of Technology & Innovation from 2018; where he led the company through major business transformation using cutting-edge technologies. In 2003, he pioneered the use of Geographical Information system (GIS) in GWCL, and later became the first Chief Manager of the department in 2015.

In the past, he worked as a Consultant for multinational firms and development institutions across three (3) continents. He has served on dozens of both local and Global Committees and Boards related to Water Management, Engineering and Technology. He served as a Mentor/Advisor for the 2022 MIT Water Innovation Prize. He has participated in many research projects and co-authored many cited papers in peer-reviewed journals.

He is a member of the Institute of  Directors (UK),  American Society of Civil Engineers, Ghana Institution of Engineers, Project Management Institute, American Water Works Association, Institute of Asset Management and International Water Association. He has received numerous awards including International Planetary Urbanism prize initiated by ARCH+ together with the German Federal Foreign Office and German Advisory Council on Global Change, Commonwealth Scholarship given by the British Government, MASHAV Scholarship given by the Israeli Government,  African Geospatial Excellence Award among others. He is a Past President of the Rotary Club of Accra Legon East.

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