Mrs. Serena Kwakye-Mintah
Regional Chief Manager
Mrs. Serena Kwakye-Mintah is the current Regional Chief Manager of the Brong-Ahafo region. She joined the then Ghana Water Sewerage Corporation in November 1990 as a national service person and later gained permanent employment in January 1992.
She rose through the ranks and was appointed Head of the Management Information Systems (MIS) of the then Accra Tema Metropolitan Area (ATMA) of GWCL in 1999, where she was involved in the design and implementation of the billing and payroll systems of the company.
She was in charge of payroll for the entire GWCL and billing for ATMA. Her work also entailed assisting the MIS Team to define ICT needs in coordination with the users, constantly exploring the need for improving ICT operations, efficiency and utilization of ICT tools.